Insurance Coverage

Medicare, Medicaid and most private insurance policies have a hospice benefit that will pay for most, if not all of the hospice services related to the hospice diagnosis. The patient continues to be covered by Medicare, Medicaid or private insurance for treatment of any unrelated diagnosis or medical problems. Physician office visits, emergency room visits, hospitalization or treatments related to the hospice diagnosis must be coordinated through Atrium Health Navicent Hospice Atrium Health Navicent Hospice Pine Pointe Hospice to ensure payment.

For more information about the Hospice Medicare Benefit, look in your Medicare & You handbook. You can receive a free copy by calling 1-800-MEDICARE (1-800-633-4227) or you may access the handbook on-line and click onMedicare & You.

Private insurance

Private Insurance generally covers hospice care. You may contact your own insurance company if you have concerns about coverage, or we will help determine the hospice benefit you have available. If you have private insurance, you will be responsible for the portion of the cost of care not covered by your insurance plan. If this situation presents a financial hardship, you may request to have a financial assessment of your individual situation.

For those individuals with no coverage, fees may be charged on a sliding scale based upon income and number of family members. Please ask to speak to your social worker if you wish to have your financial situation assessed.

No one will be denied hospice care because of lack of financial reimbursement. With the generous donations by the community, United Way and other funding sources, Atrium Health Navicent Hospice Atrium Health Navicent Hospice Pine Pointe Hospice is able to offer care to everyone, regardless of their ability to pay.