Learn about our seasonal visitor policy & patient guidelines.

Visitation Policy is used to protect patients, visitors and caregivers

Atrium Health Navicent Visitation Policy

Before your next visit, please review our latest visitor policies. If you have any questions or concerns, your care team is here to help.

Visitors are welcome with restrictions at some locations

During cold and flu season, we’re committed to preventing the spread of infection to our most vulnerable patients.

Locations with restrictions include:

  • Hospitals
  • Emergency departments
  • Rehabilitation units and facilities
  • Skilled nursing facilities
  • Behavioral health locations
  • Inpatient hospice
  • Infusion centers
  • Certain cancer areas including bone marrow transplant clinics

Restrictions:

  • Visitors with respiratory symptoms should not visit the locations listed above.
  • Children 12 and under should not visit the locations listed above, except healthy siblings visiting newborns in family birthing centers with a caregiver.
  • As an exception, children may visit skilled nursing facilities. Other exceptions to visitor restrictions may be made in special cases if the child is symptom-free and receives approval from the care team.
  • We ask that visitors at these locations wear masks in areas where direct patient care is provided and in waiting areas.

Masking Information

Masks are optional for patients, visitors and care teams with the following exceptions:

  • To help protect our most vulnerable patients, we ask that visitors wear masks in all locations with restrictions listed above, including direct patient care areas, waiting areas and areas with posted signage.
  • Patients with respiratory symptoms should wear masks when outside their rooms.
  • People should wear masks in high-risk patient areas as indicated by signage.
  • Patients may ask providers, care teams and anyone who works for Atrium Health Navicent to wear a mask during their visit.

Masks are available at our location entrances.

Family Birth Center

  • During cold and flu season, healthy siblings aged 12 and under are allowed to visit with a caregiver.
  • Patients in Labor and Delivery (active labor before delivery) may have four (4) visitors daily, including a support person and/or birth coach or birthing doula.
  • Patients in postpartum units (after delivery) may have four visitors daily in addition to a support person. One (1) adult visitor/caregiver over the age of 18 may stay with the patient from 10 p.m. to 8 a.m. Overnight visitors must stay at the patient’s bedside.
  • Siblings under age 18 do not count as a visitor.
  • Patients in triage/OB assessment may have one (1) visitor. All visitors must be age 18 or older.
  • One (1) support person may accompany a patient inside the c-section and operating suites, and in the post-anesthesia care unit/recovery area. No additional visitors are allowed.
  • No visitors are allowed in the Nursery.
  • Family Birth Center visitation guidelines may be adjusted as needed to meet patient care needs.

Other Considerations:

  • Overnight visitors must stay at the patient’s bedside. If a patient needs an in-room procedure that requires the visitor to leave the room, the visitor may wait in the hallway outside the patient’s room.
  • Some intensive care units lack the capacity for overnight visitors. In these units, overnight visitors are at the discretion of unit leadership.
  • Some visitors arrive with patients via entrances other than the main visitor entrance (ex. surgery, emergency and heart procedures). In the event a patient who entered through any entrance other than the main visitor entrance is admitted and the visitor chooses to stay overnight, the visitor must check-in at the main entrance and receive a visitor band during visiting hours (8 a.m. to 10 p.m.). If the patient is admitted after visiting hours, the visitor may stay overnight and check-in at the main entrance during the next day’s visiting hours.

This visitation policy applies to Atrium Health Navicent locations, including:

  • Atrium Health Navicent Beverly Knight Olson Children’s Hospital
  • Atrium Health Navicent The Medical Center
  • Atrium Heath Navicent Baldwin
  • Atrium Health Navicent Peach
  • Atrium Health Navicent Rehabilitation Hospital
  • Atrium Health Navicent emergency rooms, urgent care centers, clinics and diagnostics centers

All facilities may be accessed through their main lobbies and/or emergency centers. Individuals with cough, fever, shortness of breath or other flu-like symptoms are asked to refrain from visiting. Greeters at public entrances will continue to ask basic screening questions, guide those seeking treatment to the appropriate location and assist visitors as needed.

Atrium Health Navicent recognizes that interacting with loved ones can be helpful to the healing process. Wi-Fi access is available, allowing patients to also participate in video chats and phone calls on cell phones or other mobile devices. The health of our patients and the community is the highest concern at Atrium Health Navicent.

Our policies and actions are designed to safeguard our community. We appreciate the community’s cooperation.

For the latest information about Atrium Health Navicent, including our visitation policy, please visit www.NavicentHealth.org.

About Atrium Health Navicent

Atrium Health Navicent is the leading provider of health care in central and south Georgia and is committed to its mission of elevating health and well-being through compassionate care. Atrium Health Navicent is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the third-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Navicent provides high-quality, personalized care in 53 specialties at more than 50 facilities throughout the region. As part of the largest, integrated, nonprofit health system in the Southeast, it is also able to tap into some of the nation’s leading medical experts and specialists with Atrium Health, allowing it to provide the best care close to home – including advanced innovations in virtual medicine and care. Throughout its 125-year history in the community, Atrium Health Navicent has remained dedicated to enhancing health and wellness for individuals throughout the region through nationally recognized quality care, community health initiatives and collaborative partnerships. It is also one of the leading teaching hospitals in the region, helping to ensure viability for rural health care for the next generation. For more information, please visit www.NavicentHealth.org.