Starting April 1st, big changes may be coming to your Medicaid coverage. Click here to find out more about Medicaid Redetermination.
Everyone has a role in making health care safe "” physicians, nurses and all members of your health care team. Health care organizations across the country are working to make health care safety a priority. You, as the patient, can also play a vital role in making your care safe by becoming an active, involved and informed member of your health care team. This information provides simple advice on how you can make your care a positive experience.
You are responsible for being considerate of the rights of other patients and hospital personnel. Please avoid loud conversations and other behaviors that may be irritating to others. Please be conscious of how other people would like to be treated. You are responsible for providing the hospital with the following: accurate and complete information about your health status; insurance information; and copies of any Advance Medical Directives you want the hospital to follow. You should also promptly inform the patient representative of any dissatisfaction regarding the hospital's care.
As a patient at this hospital, you can expect information about pain and pain relief measures, a concerned staff committed to your pain prevention and management, and health professionals who respond quickly to reports of pain. Your reports of pain will be believed and you will receive state-of-the-art pain management.
If you are legally incapacitated, these rights and responsibilities may be exercised by your surrogate decision-maker in accordance with applicable law.
The "Speak Up" program is sponsored by the Joint Commission (TJC) and the Centers for Medicare and Medicaid Services (CMS). For more information, contact the Joint Commission via the Internet: www.jointcommission.org.