Atrium Health Navicent Peach

Atrium Health Navicent Peach Emergency Department treats patients 24 hours a day, seven days a week, 365 days a year. Our large Emergency Department has 14 exam rooms, including two trauma rooms. A team of physicians and mid-level providers, experienced Emergency/Critical Care nurses, and other specially trained ancillary staff are available at all times. Atrium Health Navicent Peach contracts with the Schumacher Group to provide emergency room physician coverage.

We value you as a patient and appreciate you putting your trust in us to provide service to you. We will offer the best care we can for ALL patients.

The sickest patients will be seen first

Upon arrival at the Emergency Department, you will be seen by a triage nurse who will perform a preliminary evaluation of your condition. If your condition is determined to be critical or life threatening, you will be taken into the Emergency Department treatment area immediately. If your condition is non-critical, you may be referred to the to the waiting room until a bed is available. If your condition worsens or you have a new complaint while waiting, please notify the triage nurse immediately.

If you decide to leave before seeing the physician, you will be billed for the services performed.

Things you can do to help us

• State your main problem first.
• Remain calm. If bringing a child, talk to the child about what is happening and what they can expect.
• Bring a list of any medications you or the patient is taking, including over the counter medications, or herbals.
• Describe all your symptoms, how long they've been happening, and any and all events, which led up to the visit.
• Have ready any information about allergies or past medical conditions.
• Be honest and straightforward; don't hold information back. We must know certain things to treat you safely. Holding back information can cause life-threatening problems sometimes.
• Be sure to let your primary care physician know about your visit to the ER.
• Ask questions until you fully understand what is being said to you. Don't let the atmosphere intimidate you; emergency staff members are here to help you. Please speak up!

After you have been seen by the Emergency Department physician, your wait can be affected by:

• completion and interpretation of laboratory and/or x-ray results
• consultation with other physicians or specialists
• preparation of special equipment
• preparation of a room, if you are to be admitted to the hospital
• preparation for transfer to another facility

We will make every effort to treat you quickly and safely regardless of your condition.

Family doctors

Many patients use the Emergency Department for their primary care. Sometimes they do not have a personal physician. It is important that you start and maintain a relationship with a physician who knows you and your medical history. No Emergency Department in any hospital, can substitute for having a family physician that knows you and your condition. We will be glad to provide you with a list of local physicians including the ones on our medical staff for you to contact.