Hold Your Place In Line, Online At The Medical Center of Central GA
Hold Your Place In Line, Online At The Medical Center of Central Georgia
New InQuicker Online Check-In Service for Emergency Room and Quick Med Centers
MACON, GA (Oct. 12, 2011) – A solution for lengthy waits in emergency rooms and urgent care centers has come to The Medical Center of Central Georgia (MCCG). InQuicker is an innovative online check-in service revolutionizing patient satisfaction in the emergency room and urgent care center experience. It launched on Oct. 4.
Individuals can hold their place in the lines at the Emergency Center at MCCG or the nearest Quick Med center by using InQuicker.com, and arrive at their projected treatment time at the Emergency Center at MCCG or Quick Med center and be seen by a health care professional within 15 minutes or less. The new service is only intended for persons who have non-life threatening medical conditions.
“Our patients deserve more options for their time in the emergency room,” MCCG Medical Director of Urgent Care Dr. Tim Longaker said. “Once a patient receives a projected treatment time on InQuicker.com, we promise he or she will be seen by a health care professional within 15 minutes of his or her projected treatment time.”
InQuicker is not an appointment or reservation service, as the nature of emergency room triage does not allow for the scheduling of medical treatment. Rather, the InQuicker system estimates treatment times based on patient traffic conditions and allows its users to wait in line from home instead of in the waiting room. InQuicker users do not skip the emergency room waiting line; they simply wait in the convenience of their own residence.
In order to be seen by a health care professional within 15 minutes, InQuicker users must provide all requested information during the online check-in process and arrive at the Emergency Center at MCCG or the nearest Quick Med center promptly at their projected treatment time. In the event of a delay, InQuicker users are sent real-time notifications via text message and email.
“The InQuicker system is designed to filter certain symptom keywords that may indicate a life-threatening medical condition, in addition to a review of a user's symptoms by a health care professional at the InQuicker partner facility,” MCCG Medical Director and Chairman of the Department of Emergency Services Dr. Delanor Doyle said. “Users indicating a life-threatening medical condition are prompted to dial 911 or go immediately to the nearest emergency room.”
Quick Med is the new name of Med Center urgent care centers throughout Macon. They are located at 5925 Zebulon Rd. (New extended hours: 7 a.m. – 11 p.m.), 3400 Riverside Dr. (8 a.m. – 8 p.m.) and 1339 Gray Highway (8 a.m. – 8 p.m.).
For more information about the InQuicker online check-in system, please go to www.InQuicker.com.