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Collaborative Partners Offer New Virtual Option for Pediatric Patients

Virtual Behavioral Healthcare Now Available to Those Younger than 18

When Charlotte-based Atrium Health and Macon, Ga.-based Navicent Health announced their strategic combination in January 2019, one primary objective of the partnership was to improve the depth and breadth of services offered to healthcare consumers in the Georgia market, particularly in the area of virtual care. At that time, the two health systems announced that Atrium Health would invest capital and work with Navicent Health’s clinical experts to enhance services, particularly implementing innovative treatment models like virtual care and telepsychiatry to create the next generation of behavioral healthcare for Georgians. In August, that goal became a reality when the partners introduced virtual behavioral health integration (vBHI) for adult patients. Now, the service is also available for pediatric patients.

The vBHI program is now offered at Children’s Health, Navicent Health Physician Group, an outpatient pediatric clinic located at 744 First Street in Macon.

Young patients visiting Children’s Health who are in need of behavioral healthcare, may be referred directly to a behavioral health professional, in a non-stigmatic fashion, and participate in a real-time virtual care visit while at their pediatrician’s office with no need to make a second appointment or delay care. Through virtual health technology, the patient, parents or guardians, and their pediatrician in Georgia can consult with a behavioral healthcare provider in North Carolina, and receive a real-time assessment, diagnosis and treatment plan.

“As collaborative partners, one of our primary concerns has been the lack of behavioral health options for Georgians, particularly those under the age of 18. We treat a number of pediatric patients who need access to behavioral health services in order to achieve ultimate health and wellbeing. Atrium Health is renowned for their method of providing real time behavioral care in their outpatient clinics, and together we have successfully expanded this program to adults in Georgia. Now, we are delighted to offer this service to pediatric patients and their families,” said Tom Oliver, MD, acting President and CEO of Navicent Health.

In addition to the pediatric vBHI program provided at Children’s Health, vBHI is available to adults at the following clinics, with additional locations anticipated in 2021:

Central Georgia Family Medicine (120 N. Lee Street, Forsyth)

Family Health Center, Navicent Health (3780 Eisenhower Pkwy, Macon)

Primary Care Associates Baldwin, Navicent Health (2803 North Columbia Street, Milledgeville)

The addition of vBHI is one of a number of virtual health initiatives that Navicent Health and Atrium Health have implemented in order to dramatically improve access to high-quality, reasonably priced care as they fulfill their collective mission to improve health, elevate hope and advance healing- for all. The announcement of the pediatric vBHI program follows the implementation of the virtual visit, virtual care delivery system, virtual critical care and virtual patient observation programs.

About Navicent Health

Navicent Health, the leading provider of healthcare in central and south Georgia, is committed to its mission of elevating health and wellbeing through compassionate care. Providing more than 1,000 beds and offering care in 53 specialties at more than 50 facilities throughout the region, Navicent Health provides care for healthcare consumers’ through an academic medical center; community, pediatric and rehabilitation hospitals; urgent care centers; physician practices; diagnostic centers; home health; hospice and palliative care; and a life plan community. Navicent Health is dedicated to enhancing health and wellness for individuals throughout the region through nationally recognized quality care, community health initiatives and collaborative partnerships. For more information, please visit

About Atrium Health

Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Atrium Health is an integrated, nonprofit health system with more than 70,000 teammates serving patients at 42 hospitals and more than 1,500 care locations. It provides care under the Wake Forest Baptist Health name in the Winston-Salem, North Carolina, region and Atrium Health Navicent in Georgia. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. A recognized leader in experiential medical education and groundbreaking research, Wake Forest School of Medicine is the academic core of the enterprise, including Wake Forest Innovations, which is advancing new medical technologies and biomedical discoveries. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked among U.S. News & World Report’s Best Hospitals for cancer treatment and in eight pediatric specialties, Atrium Health has also received the American Hospital Association’s Quest for Quality Prize and was the recipient of the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing more than $2 billion per year in free and uncompensated care and other community benefits.